patscustomerservicetips

Brisbane Customer Service Tips As customer support leaders, we invest a great deal of time responding to complaints. A client informs us about a issue, we explore it and we mend it. We may even do some investigating to find out whether it is an iceberg. However, what happens when we do not receive any complaints? Is it safe to presume that everything is fine? Research proves that this can be a false premise. There might still be a issue, but you are only the last to learn about it. In this movie, I will discuss a few reasons why customers may not complain . I will also show reasons why your workers may not pass the criticism alongside you. If you're able to tackle both of these problems, then you can identify issues sooner. Let us begin with all the reasons why clients do not complain. It could be useful to get into the Complaint Obstacles Worksheet included in the class's resource files. After viewing this movie, you may use the worksheet to detect criticism obstacles i